General

Is it possible to buy in instalments?

By all means! You can take advantage of the credit offer by adding any product to your basket for a minimum of PLN 100 and selecting the Bank option from the payment methods in the Tpay gateway. More information can be found here.

Is there a possibility of cooperation?

Yes, for more details please visit our cooperation subpage or contact us directly by phone: 888 768 211

Are your products suitable for accommodation facilities?

A sauna, hot tub or modular house are a great way to add variety to your accommodation facility. Designed with durability and attractiveness in mind, they will work perfectly as a unique attraction in accommodation facilities. It is not only a practical solution but also a great investment in the comfort of users and the attractiveness of the facility's offer.

Is it possible to order an installation service for purchased products?

Yes, we provide installation services for our products. Depending on the type of product, we either perform installation at the customer's location or deliver a ready-assembled structure – for example, in the case of saunas. Installation details can be found with each product or arranged with us individually at the time of ordering.

Can I order a product with custom dimensions?

Absolutely! We also handle individual orders – if you need a product with non-standard dimensions or would like to make custom modifications, feel free to contact us. We’ll be happy to offer advice and prepare a design tailored to your needs.

Do you offer a warranty on your products?

Yes, all of our products come with a warranty. We care about the quality and durability of our workmanship, which is why we provide warranty support in accordance with applicable regulations. Warranty details can be found in the product documentation or will be provided with your order.

Do you offer after-sales support, such as servicing?

Yes, we provide after-sales support. If you have questions, need servicing, maintenance, or product expansion – we are here to help. We want using our products to be convenient and hassle-free at every stage!

What materials are used in the production of saunas and other products?

We use only proven, durable materials for production. Most commonly, we use natural spruce wood and Thermo pine – thermally modified wood that is more resistant to moisture and temperature changes. We also use stainless steel components, tempered glass, and bitumen shingle roofing. Each product is designed with aesthetics and longevity in mind.

Sauna

Can seniors use a sauna?

Yes, however, it is worth taking into account the health condition of the elderly person as some medical conditions may constitute a contraindication to using a sauna. More information can be found here.

Can children use a sauna?

Yes, however there is no clear answer at what age children can start using a sauna. It is assumed that the limit is around the age of 3 as the child is already able to communicate with his/her parents and say if there is something wrong. More about the most important rules concerning children using a sauna can be found in this article.

What are the contradications to using a sauna?

Sadly, not everyone can enjoy the pleasure of sauna use - sauna relaxation is not recommended to, e.g., people who suffer from epilepsy, cancer, certain skin diseases and those who take anticoagulants.

Please note! Do not use a sauna after drinking alcohol!

What are the health benefits of using a sauna regularly?

Sauna helps to toughen up the body, which effectively improves immunity. Staying at a high temperature allows to cleanse the body of toxins, improves the functioning of the circulatory system and has a positive effect on the speed of metabolism, which translates into weight loss.

What are the maintenance and care recommendations for a sauna at home?

Make sure that you clean the sauna regularly. After each use, remove all traces of moisture, paying particular attention to the floor. It is advisable to use a damp cloth and dry the cleaned surfaces thoroughly afterwards. Also, it is necessary to remove any dirt that may encourage the growth of harmful microorganisms.

Are there any recommendations regarding the location of a sauna in the garden, such as distance from buildings or type of ground?

It is recommended to place the sauna on a hard, levelled ground.

What are the recommendations for maintaining and protecting a garden sauna from weather conditions such as rain, snow or UV radiation?

The garden sauna is made of properly impregnated and finished larch and spruce boards. Its roof can be covered with asphalt shingles, highly resistant to UV radiation and weather conditions. Thanks to that, you can be sure that our home saunas are a good purchase for many years. We use Remmers Polska products to impregnate our products. This guarantees effective protection against all weather conditions. More information can be found here.

Are the saunas delivered fully assembled or require on-site assembly?

Currently, we offer two delivery options for garden saunas – fully assembled or in a kit form.

Fully assembled saunas are completely built and ready for use immediately after placement on a prepared surface.
Kit versions are intended for self-assembly or with the help of a local contractor. The set includes all necessary components and a clear instruction manual.

Regardless of the version, we provide detailed information before delivery on what to expect and how to prepare.

Do you offer additional sauna accessories like LED lighting or audio systems?

Yes, we offer additional equipment, including LED lighting, heaters from various brands (e.g., Harvia), a choice of impregnation colors, and other modifications. If you're interested in a more extensive configuration (e.g., an audio system), please contact us—we handle many solutions individually.

What are the operating costs of a sauna?

Operating costs mainly depend on the type of heater (electric or wood-fired), usage frequency, and the structure's insulation. For an electric heater with a power of 6–8 kW, heating the sauna once costs approximately 1–1,5 EUR per hour at current energy rates. A wood-fired heater requires purchasing fuel but is often more economical with regular use. Exact costs vary depending on usage and local utility prices.

Swimming pool

How to keep a swimming pool clean?

Information on how to keep a swimming pool clean can be found here.

Does a wooden pool require special maintenance or protection against weather conditions?

The pool needs to be impregnated with varnish after the purchase. You can impregnate the product yourself or use the dedicated varnish option.

Are there pools available with additional features such as lighting or water heating systems?

It is possible to purchase an outdoor wood-burning stove, heat pump or immersion heater. Additional fittings: wooden cover, LED lighting, Thermo Wood, chlorinator, skimmer or counterflow.

Do you offer garden swimming pool installation services?

Delivery does not include the unloading and set-up of the pool.

Are there any safety requirements or legal regulations related to the installation of a wooden pool in the garden?

Pursuant to Art. 29 sec. 2(13), there is no need to report the construction of a backyard swimming pool and there is no need to obtain a building permit if the pool area does not exceed 50 square meters.

Does a wooden pool require a special foundation or ground?

Our product has a very solid construction, but to use it properly, the ground needs to be well-prepared. It should be even and hardened. It is best to cover the ground with cubes, tiles, concrete or place concrete blocks in appropriate spots. A wooden but solid terrace is also an option. This will further increase the lifespan of the pool and ensure safety during use.

Is it possible to install additional accessories such as filters, steps?

You will receive a metal ladder, wooden steps and a sand filter with your pool. Additionally, it is possible to purchase an outdoor wood-burning stove, heat pump or immersion heater. Additional fittings: wooden cover, LED lighting, Thermo Wood, chlorinator, skimmer or counterflow.

What are the operating costs of a swimming pool?

The operating costs of a swimming pool depend on various factors, such as the tank's size, usage frequency, filtration and heating systems, and the chemicals used. Monthly maintenance costs for a garden pool vary based on usage intensity, water quality, and the technologies applied.

How often should the pool water be replaced?

With proper care and regular use of chemicals, a complete water change in a garden pool is recommended once a year. Additionally, it's advisable to replenish about 3–5% of the pool's volume weekly to compensate for evaporation losses and maintain water quality. Regularly monitor the current state of the pool water and act accordingly.

What chemicals should be used to maintain water cleanliness?

To maintain pool water cleanliness, various chemicals are used, including:

Chlorine – the most commonly used disinfectant, available in tablets, granules, or liquid form.
pH regulators – maintaining the appropriate pH level (7.0–7.4) is crucial for effective disinfection.
Algaecides – prevent algae growth in the water.
Coagulants – help remove fine impurities by combining them into larger particles that are easier to filter out.

Alternatively, for those sensitive to chlorine, active oxygen-based products are available, which are gentler on the skin and eyes.

What are the options for heating pool water?

We offer the option to equip the pool with an electric water heater, allowing for quick and convenient achievement of a comfortable bathing temperature. Additionally, thermal insulation covers are available to help retain heat for longer. If you're interested in other heating methods, please contact us—we'll be happy to advise and explore individual possibilities.

Gazebo

Is it mandatory to report the construction of a gazebo?

If you want to expand your plot with a structure with an area smaller than 35 m², it is required to report only the action itself. However, if the area of the structure is over 35 m², it is necessary to obtain a building permit. More details can be found in this article.

What sizes and configurations of garden gazebos are available?

All gazebos available in our offer can be found here.

Are garden gazebos available as self-assembly sets or are they delivered fully assembled? Do you offer assembly services?

The garden gazebo is designed for self-assembly. The roof can be finished with own sheathing. Home/garden delivery on a transport pallet.

Is there an option to customise a gazebo design to individual needs and preferences?

All gazebos available in our offer can be found here. At the moment, there is no option to personalise a gazebo.

What materials are used to build the gazebos?

Our garden gazebos are made from natural spruce wood, known for its durability and aesthetic appeal. The wood is carefully sanded and properly dried.

What are the recommendations for maintaining and treating wooden gazebos?

To ensure the gazebo lasts for many years, we recommend:

Regularly cleaning the structure of dirt and dust (especially after the winter season).
Renewing the protective coating every 1–2 years, depending on sun exposure and rainfall.
Using wood preservatives suitable for outdoor use, preferably with hydrophobic properties and UV protection.
Inspecting the bitumen shingle roof each season to check for any damage or moss growth.

Proper maintenance will help preserve the gazebo's appearance and functionality for many seasons.

Modular house

Can modular homes be supplied fully finished, ready to move in?

It is possible to order a house in the KOMFORT version, fully equipped for residential use.

Are there any legal restrictions or local regulations that must be observed when it comes to modular houses?

Current law indicates that all structures that exceed a total area of 35 m2 require reporting. Therefore, when planning the purchase of smaller models, one can rest assured that everything is done in accordance with the applicable regulations and there is no need to deal with any formalities, other than notifying the municipal authorities.

How long does it take to build and assemble a modular home?

The construction process of a modular home comprises two main stages: manufacturing the modules in a factory and assembling them on-site. Typically, module production takes between 2 to 3 months, depending on the project's complexity and material availability. Once the foundation is prepared, on-site assembly usually takes a few days. This method is significantly faster than traditional construction, and due to prefabrication, most work proceeds regardless of weather conditions.

What interior finishing options are available for the modular home?

We offer various interior design and configuration options for modular homes. You can customize the room layout, decide on the number of windows, and choose the façade's color scheme. Finishing details are determined individually—we are open to our clients' needs and ideas.

Is it possible to customize the design to individual needs?

Yes, we provide the option to tailor the modular home design to individual client requirements. We can modify the room layout, add extra modules, or alter the interior finishes. Our specialists collaborate with clients at every stage to ensure the final product meets all expectations and needs.

What is the lifespan of modular home constructions?

Modular homes are known for their durability and can last for many years. With proper maintenance and attention to detail, such structures can have a lifespan ranging from 50 to even 70 years. The use of high-quality materials and modern construction technologies ensures resistance to weather conditions and mechanical damage.

How are the homes insulated, and are they suitable for winter conditions?

Our modular homes are adequately insulated to provide thermal comfort throughout the year. We use high-quality insulation materials that offer excellent thermal insulation.

Garden houses

What type of wood is used for building the houses?

We use high-quality spruce wood to build our houses. It’s a natural material that combines durability, aesthetic appeal, and proper insulation properties. Depending on the model, we also use ThermoWood, which is characterized by increased resistance to weather conditions.

Are wooden houses resistant to moisture and mold?

Yes – our houses are properly protected against the effects of moisture and mold. We use proven wood preservatives and solutions that safeguard the wood for many years. Additionally, the structure of the houses and the bitumen shingle roof covering ensure resistance even in harsher weather conditions. Note: impregnation must be done only after assembly. We do not pre-impregnate!

Do wooden houses require regular maintenance?

To keep your wooden house looking good and durable for many years, we recommend periodic wood maintenance – such as refreshing the protective coating every few seasons. These are simple tasks that will let you enjoy your house for a long time with minimal effort.

What kind of base is recommended for a wooden house?

We recommend preparing a stable and hardened foundation for wooden houses. A concrete slab, foundation blocks, or paving stones work well. A proper foundation ensures the stability of the structure and makes assembly easier.

Can I assemble the house on my own?

Yes – our summer houses are designed with easy, do-it-yourself assembly in mind. Many models do not require a professional crew, as you will receive all necessary components and a clear instruction manual.
However, it’s worth noting that even if the house is under 35 m², its construction may require a building notice to the local authorities. Before starting the assembly, make sure to check if the area falls under a Local Spatial Development Plan and what the local regulations are.
For those who value convenience, we also offer the option of delivery with on-site assembly

Jacuzzi

Is the hot tub equipped with heating systems to ensure a comfortable water temperature all year round?

The water in the basin in our garden hot tub is heated by a heater (3 kW) with a thermostat (10-40°C) and a pump with flow control.

How to properly protect the hot tub for the winter?

If you do not plan to use the garden hot tub in winter, it is worth protecting it using a special thermal cover. This solution will not only protect the interior of the hot tub from dirt but will also keep the water clean. To properly prepare the hot tub for the winter season, it is necessary to remove any water from the product, especially that which may remain in the jets and pipes.

What are the costs associated with purchasing, installing and maintaining a hot tub throughout the year, including operation and maintenance costs?

Our garden hot tub is designed for year-round use - water is only filled once and it circulates in the tub all the time afterwards. Buying such an outdoor hot tub means a higher initial cost, but that type of hot tub and hydromassage can be used for many years. The hot tubs available in our offer can be found here.

Is the hot tub equipped with additional features such as lighting systems, sound systems or hydromassage?

Our garden hot tub makes it possible to have a hydromassage bath with 14 AIR jets and a pump (1,000 W), thanks to which you will achieve the effect of a pearl massage. The water is heated by a heater (3 kW) with a thermostat (15-45°C), while the massager pump has adjustable water flow. The dimensions of the basin allow the whole family to bathe at the same time, and in the evening, a pleasant atmosphere is ensured by LED lighting (12 V).

Is the hot tub equipped with water filtration and purification systems, and what are the recommended maintenance procedures?

Information on how to take care of clean water in the hot tub can be found here.

What are the recommendations for storing the hot tub during adverse weather conditions or when it is not in use for a long time?

The control of the hot tub is pneumatic, which translates into low failure rates, resistance to adverse weather conditions and damage. To protect the hot tub from unfavourable weather conditions, we offer the option of waterproofing.

Do you offer consulting services regarding the location and arrangement of a hot tub in the garden?

Since a wooden hot tub is a permanent feature added to the garden, its ideal location:

should be out of reach of other people - so that you can use your garden hot tub freely;
should allow the hot tub to blend in with its surroundings - this can be ensured by the greenery in the garden, although a home hot tub can also be placed on the terrace;
should allow the hot tub to be roofed - you do not have to place the hot in the open air but enclose it with, for example, a gazebo.
it is recommended to place the hot tub on a hard, levelled surface

Can the jacuzzi be used year-round, regardless of weather conditions?

Yes, our garden jacuzzis are designed for year-round use. Thanks to their sturdy wooden construction and durable materials, you can enjoy warm water relaxation in both summer and winter. However, during freezing temperatures, it's essential to properly protect the device. The manual provides detailed recommendations, including the need to heat the water, use saline solutions, or completely drain the tank when not in use. This is crucial to prevent freezing and damage to the system.

How to maintain jacuzzi cleanliness?

To keep the jacuzzi water clean, we recommend regular use of appropriate chemical agents designed for water care, such as chlorine or active oxygen. Maintaining the correct pH level and regularly cleaning the filters is also important. Additionally, we advise periodic water replacement, depending on usage intensity.

Do you offer additional jacuzzi equipment?

Yes, we offer optional accessories for our jacuzzis, including:

LED lighting.
Thermal insulation covers.
Filtration systems.
Steps for easier access

These additions allow you to customize the jacuzzi to your individual needs and enhance your comfort.

Is it possible to install LED lighting in the jacuzzi?

We offer the option to equip the jacuzzi with LED lighting, creating a pleasant atmosphere during bathing.

What are the operating costs of the jacuzzi?

The operating costs of a jacuzzi depend on various factors, such as usage frequency, ambient temperature, and the type of heating system used. With regular use and proper maintenance, monthly costs can range from 150 to 400 PLN. It's also important to consider the minor costs of water care chemicals.

Do you offer jacuzzis with therapeutic features like hydromassage?

Yes, our garden jacuzzis are equipped with therapeutic features such as hydromassage and air massage. Models like the Jacuzzi Triple have 30 air and hydro massage jets that aid muscle recovery, improve circulation, and provide deep relaxation. This is an ideal solution for those seeking comfort combined with health benefits.

Can I order a jacuzzi with custom finishes?

We offer the possibility to personalize the jacuzzi's finish. You can choose the wood's impregnation color and additional accessories like LED lighting or thermal insulation covers. If you have specific requirements regarding appearance or functionality, please contact us—we'll be happy to prepare an offer tailored to your expectations.